Shipping & Handling
1. HANDLING TIME
Order Processing (Handling Time) usually takes a few days after receiving your order confirmation email. Details of processing time for different product types are listed in the table below. A 'business day' is considered any day Monday - Friday and does not include public holidays and weekends.
|Product Types||Handling Time|
|Product Group A: Casual Apparels (TShirts; Hoodies; Sweatshirts, Tank Tops, Long Sleeves, Jersey Tshirts); Basic Accessories (Tote Bags, Trucker Caps); Basic Drinkware (Coffee Mug, Camping Mug); Necklaces with printed card||1 - 3 business days|
|Product Group B: Boxer/Thongs; Other Accessories (Phone Cases, Puzzles); Other Drinkware (Tumblers, Accent Mugs, Ceramic Beer Stain); Home & Living Items (Canvas, Posters, Metal Signs, Bedding Set, Pillows, Ornaments); Engraved Jewelry (Dog Tag Keychain & Dog Tag Necklace)||2 - 5 business days|
|Product Group C: Fashion Apparels (Henley Tshirts, Hawaiian Shirts, Crewneck Shirts, 3D Print)||3 - 5 business days|
2. TRANSIT TIME & DELIVERY TIME
Delivery by Canada Post, UPS, DHL depending upon your area. A tracking link of your parcel is provided via email after the duration of handling time mentioned in Section 1.
- Estimated Delivery Time = Handling Time + Estimated Transit Time
- A 'business day' is considered any day Monday - Friday and does not include public holidays and weekends.
|PRODUCT TYPE||DESTINATION||ESTIMATED TRANSIT TIME||ESTIMATED DELIVERY TIME|
|Product Group A||US & Canada||3 - 7 business days||4 - 10 business days|
|Product Group A||International||7 - 10 business days||8 - 13 business days|
|Product Group B||US, Canada, International||7 - 10 business days||9 - 15 business days|
|Product Group C||US, Canada, International||6 - 15 business days||9 - 20 business days|
- On the checkout page, the estimated arrival time will be presented. It shows the arrival date based on the delivery time estimation mentioned in Section 2 (with the weekend included)
- The above time frame is only applied for orders to destinations with standard shipping methods.
- The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
3. SHIPPING RATES
Shipping rates will be calculated at checkout and based on your order value before applying any coupon/promotion rule on site.
|Order Value||Canada Shipping costs||International Shipping Costs|
|CAD$40 - CAD$59.99||CAD$10.99||CAD$21.99|
|CAD$60 - CAD$129.99||CAD$14.99||CAD$30.99|
4. SHIPPING COUNTRY RESTRICTIONS
Due to international shipping restrictions, our products are not available for the following countries:
|Afghanistan||Northern Mariana Islands|
|Antigua and Barbuda||Mauritania|
|Burkina Faso||Norfolk Island|
|Bonaire, Sint Eustatius and Saba||French Polynesia|
|Bouvet Island||Papua New Guinea|
|Cocos (Keeling) Islands||Pitcairn|
|Congo, the Democratic Republic of the||Palestine, State of|
|Central African Republic||Palau|
|Western Sahara||Svalbard and Jan Mayen|
|Falkland Islands (Malvinas)||Suriname|
|Micronesia, Federated States of||South Sudan|
|Faroe Islands||Sao Tome and Principe|
|Gabon||Syrian Arab Republic|
|Greenland||Turks and Caicos Islands|
|Heard Island and McDonald Islands||French Southern Territories|
|Isle of Man||Tajikistan|
|British Indian Ocean Territory||Tokelau|
|Islamic Republic of Iran||Turkmenistan|
|Kenya||Trinidad and Tobago|
|Kiribati||Tanzania, United Republic of|
|Democratic People's Republic of Korea||Uzbekistan|
|Kuwait||Bolivarian Republic of Venezuela|
5. ORDER TRACKING
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you do not receive either a confirmation email or a tracking link, please re-check your email, including your SPAM/JUNK box for any missing order notifications. You can track your order by using your tracking number. If it is over your estimated arrival date, please contact us, and we can take care of this for you.
6. CUSTOMS RULES
Orders being shipped outside of Canada & United States are subject to customs or duty fees. The fees are governmental in nature and not charged by SESEABLE. We state 1) in the checkout, next to the international shipping options, and 2) in the confirmation email that these fees may apply. Selecting the gift wrap option at checkout will not prevent these fees from being charged. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us.
International shipping times are not guaranteed. Customs clearance can significantly delay the delivery of international orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your international order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country's specific import requirements.
How to ensure speedy delivery:
- Complete and correct payment information
- Complete delivery and billing addresses
For more information or specific queries that you cannot find the answer in this page, please contact our support team at email@example.com